Shipping Policy

Who We Are

Hair Drama Company operates the website https://hairdramacompany.us/. Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

• Standard Shipping: $10.00

• Express Shipping: $12.95
  

• Free Shipping: For orders over $80.00.

Shipping Range

• Delivery Area: We currently ship within the United Kingdom only.

• Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

• Processing Time: Orders are processed within 1-2 business days, Monday to Saturday.

• Cut-off Time: Orders placed before 10:00 AM will be processed the same day; those placed after will be processed the next business day.

• No Shipping Days: Orders are not processed on Sundays and public holidays.

Delivery Time

• Estimated Delivery: Orders typically arrive within 5-7 business days after processing, depending on the destination.

Shipping Process

• Courier Services: We use reliable carriers for all shipments.

• Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

• Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.

• Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

• Returns Policy: For detailed return instructions, please refer to our Returns Policy.

Contact Us

If you have questions or concerns about this Shipping Policy, please contact us:

• Email: ops@hairdramacompany.com

• Phone: +91 72290 32443

• Address:
  HAIRDRAMACO INDIA PRIVATE LIMITED
  10th Floor, Kataria Arcade, Off SG Highway,
  Makarba, Ahmedabad, Gujarat, 380051

• Business hours: Monday to Saturday, 9:00 AM - 5:00 PM